Ice Maker Tips

Ice Maker Tips:

There Are 2 Types Of Ice Makers:

Whirlpool, Amana, Maytag and Kenmore (106.),(596.) Series Refrigerators, use the Modular Style Heat Release Ice Maker.
GE, U-Line, Frigidaire and Kenmore (253.) Series Refrigerators use the Mechanical Style Ice Maker.


When ice maker reaches 5 degrees, the thermostat closes and the ice maker motor starts turning.
Then the heater turns on to warm the cubes in the mold so they can eject.
The ejector bar(rake) pushes the ice out of the mold.
The heater turns off as the thermostat opens (due to the heat from the heater)
Then the water solenoid valve is sent the signal to let water into the ice maker (if not getting water, make sure to check your water valve)
This completes the batch as the motor stops. If any of these steps do not happen, you need to replace the ice maker.


A.) Make sure that the wire arm is all the way down.
B.) Check to see if the water is turned on.
C.) Check Water Filter (if equipped), to see if water flows thru the filter. If not, replace the Water Filter.
D.) Check to see if the water inlet tube (in freezer) is plugged with ice. If so, Change Water Valve.


Check Water valve.
Check Ice Maker For Leaking.

Ice Maker Not Dumping the Ice:

A. Check temp. of the freezer to see if it 5 degrees or colder. If not, set the temp. colder.
B. Does Ice Maker Cycle(rotate)? If not, replace Ice Maker, (if temp. is 5 degrees F or colder)!

1 Or 2 Cubes Laying on Top of Ice Maker or Getting Jammed:

If the ice is not the same size for all the cubes – 1 or 2 are real small – the small cubes would not eject properly and therefore end up on top of the ice maker.
1) Take out the ice maker.
2) Then empty the ice maker.
3) Then Install the ice maker.
4) Then let it fill with water.
5) Then take the ice maker out and see if every cube is full of water. If 1 or 2 do not have water in them, or is real low, those cubes would not eject out all the way when the ice maker ejects the cubes.
6) If this is the case, Check your water supply, and (or), the water solenoid valve.

Water Valve Troubleshooting Tips
Click On The Link Below

How To Test a Whirlpool 2198597 (8-Cube) / W10190961 (5-Cube) Ice Maker
Click On The Link Below

Diagnostics Procedure for W10757851 Ice Maker Optics Board 4389102
Click On Link Below:

Have a Technical Question?
Fill Out The Form Below, (You Can Include a Picture).
Send It To Us And We Will Contact You Usually Within 24 Hours.